Returns and Exchanges

We hope you are happy with your Buffalo & Bear purchase. If you would like to exchange or return your purchase, you must notify us by email within 14 days of delivery.  

All returns and exchanges must be sent back to us in unworn condition, apart from trying on once. If an item is returned to us and shows signs of wear, stains or washing then the item will be returned back to you and no refund issued.

Buffalo & Bear are not responsible for return postage charges and will not refund or exchange items that are not received back to us. Please ensure you send returns and exchanges via a secure method such as tracked post.

Buffalo & Bear will only refund the sale price paid at the time of purchase. This includes all sales, offers and also excludes the original postage paid by the customer.   

Please feel free to contact us should you have any questions of concerns with regards to our products, shipping, returns or exchanges at info@buffaloandbear.co.uk