Returns & Exchanges

We hope you are happy with your Buffalo & Bear purchase. If you would like to exchange or return your purchase, you must notify us by email within 7 days.  

Please see our size guide before ordering and ensure you measure your child's feet in order to select the correct size moccasins. We accept returns only if an item is faulty.

All returns and exchanges must be sent back to us in unworn condition and in the original packaging. Buffalo & Bear are not responsible for returns postage and will not refund or exchange items that are not received back to us. Please ensure you send returns and exchanges via a secure method such as tracked post.